Privacy Policy

Effective Date: August 8, 2024

At SoundHouse ATX, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect any personal information you provide when using our Website (www.soundhouseatx.com) and services. By using our Website and services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following types of personal information:

  • Personal Identification Information: Name, email address, phone number, and mailing address.
  • Payment Information: Credit card information and billing details.
  • Usage Data: Information on how you interact with our Website, including IP addresses, browser type, and pages visited.

2. How We Use Your Information

We use the information we collect to:

  • Process and manage bookings, orders, and payments.
  • Communicate with you regarding your order or inquiries.
  • Improve our Website and services by analyzing user behavior and preferences.
  • Send promotional emails or updates about our services, special offers, or other information that may interest you, if you opt-in to receive such communications.
  • Ensure compliance with legal requirements.

3. How We Protect Your Information

We are committed to ensuring the security of your personal information. To prevent unauthorized access, use, or disclosure, we have implemented appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
Payment information is processed securely, and we do not store your credit card information after the transaction is completed. Any personal data provided is stored securely and only accessed by authorized personnel as necessary.

4. Cookies and Tracking Technologies

Our Website may use cookies and similar tracking technologies to enhance your experience and collect information about how you use our Website. Cookies are small files stored on your computer or device that allow us to recognize you when you return and provide personalized content. You may choose to disable cookies in your browser settings, but this may affect the functionality of the Website.

5. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third-party service providers who assist us in operating our Website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.
We may also disclose your information:

  • To comply with legal obligations.
  • In response to a lawful request from government authorities or other third parties when required by law.
  • To protect the rights, property, or safety of SoundHouse ATX, our users, or others.

6. Your Rights

You have the following rights regarding your personal information:

  • Access: You can request a copy of the personal information we hold about you.
  • Correction: You may request that we correct any inaccurate or incomplete information.
  • Deletion: You may request the deletion of your personal information, subject to legal or contractual obligations.
  • Opt-Out: You may opt-out of receiving promotional communications by following the unsubscribe instructions in any marketing email or by contacting us directly.

7. Third-Party Links

Our Website may contain links to other websites. We are not responsible for the privacy practices of third-party websites, and we encourage you to review their privacy policies when visiting those sites.

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with the updated effective date. It is your responsibility to review this Policy periodically to ensure you are aware of any changes.

9. Governing Law

This Privacy Policy is governed by the laws of the State of Texas. Any disputes arising from the use of our Website or services shall be subject to the jurisdiction of the courts located in Austin, Texas.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at info@soundhouseatx.com.